Below is a list of answers to the most frequently asked by our clients. If you don't see what you're looking for here, feel free to Contact us.
You will need documents that show your legal name, permanent street address, and date of birth. Appropriate forms of ID include a driver’s license, state-issued identification or valid passport.
You get your account number sent to your email address upon sign up and you can view them in your Online Banking dashboard.
From the Swift Credit Pay home page, you will see a "Sign Up" button in the upper right corner of the page. Enter your Email Address and Password in the input fields and click "SIGN IN."
If you have access to Swift Credit Pay Online Banking, you can update this information within your Profile Settings, or you can contact us.
To send a wire, you will be asked to provide your name, complete street address, Swift Credit Pay account number and crediting information. The crediting information includes the bank name, complete street address, routing number and the recipient’s name, complete street address and account number.
Charges can be disputed through Online Banking or by phone. To submit a dispute by phone, please contact our support via support@swiftcreditpay.com .
It's easy to monitor your available balance through Online Banking, or by sending us a message.
A pending transaction is a transaction that has not been posted to your account, but is reflected in your available balance.